Once your order has been accepted by Shapeways, it can no longer be cancelled.
Due to the personalized nature of our Services (i.e. the 3D Print is manufactured by us based on the shop-owners/designers/your specifications and we print it for you on demand), you cannot cancel your order once it is placed.
Additionally, we do not have or keep any stock in our manufacturing facilities. Because of this, all sales are final.
Please contact our Service team here if you have a question about your order’s production or turnaround time.