Our Print It Anyway (PITA) feature allows you to print your model and explore results beyond our material design guidelines, which is great for the prototyping process.
It is a way to ensure that you always receive a 3D printed model in your hand, even if it does not meet our design guidelines.
To use this option, add models to your cart where you can select the checkbox next to any models that are eligible for PITA.
Since we are working with external partners and we print each material with different production techniques, Print It Anyway is only enabled for certain materials. Any cast metals or steel cannot be accepted anyway because models that don't meet our design guidelines can cause issues during production and affect the whole batch of models printed alongside of yours.
What's the refund policy?
By ordering through Print It Anyway, you'll be accepting the risks of an imperfect model and therefore you will NOT be eligible for a refund or store credit exchange.
If we find cases that do not meet our Content Policy guidelines, we will cancel the items and issue you a refund. Otherwise, you will always get a product to hold in your hand. It just might not meet the expectations you have from your 3D model.
What happens after I place an order using Print it Anyway?
Your model will go through our standard production process. We will print what you've designed, but this does mean that your 3D printed model may be in an imperfect state and that it might not be ready for other people to purchase.
Please note: "Success Rate" of PITA prints should not be applied to the final product. If you print with PITA, know that your product may or may not have imperfections that your potential future customers will then see and receive. To ensure quality, please make sure to follow the "success rate" of your latest, most complete version of your model/product.
Is this a guarantee that my model will definitely be printed?
Not quite. Your model still must meet our Terms and Conditions, so we still won't print guns or models that go against our Content Policy.
Your model must meet the minimum and maximum bounding box for the material you select.
Your model must also pass the initial printability checks.
Why can't I get a refund?
Though we'll do our best to ensure your product is printed the way you wanted it, we cannot ensure a product free of imperfections. And by participating in Print It Anyway, you are acknowledging this and thus are unable to qualify for a refund.
What type of feedback will I get?
We know that getting feedback on where and how your model had issues is critical for improvement. As we continue to print these models, we'll record and share the reasons why your model may have had issues throughout the entire production process. We hope this extra information will help you improve your design!
If my order arrives and it's successfully printed, can I expect this the next time I order it?
No. With any order, there's always a chance a print issue could arise. Particularly for fragile models, it may be difficult to predict how consistently these prints will turn out. The second time we print something, it may break.
I'm a Shop Owner. If my model prints successfully through Print It Anyway, can I put it in my shop?
It is not recommended to sell products that were printed through Print It Anyway until they've successfully been printed through the standard ordering process. The goal of Print It Anyway is to help you iterate your design until you have a model that can print perfectly every time.
Because your customers will not be able to use Print It Anyway, using the normal process to purchase your model will help you verify that it's ready to be sold.
Will the quality of my order be different?
No, your order goes through the same steps that all regular orders go through and will be handled with the same care.
In rare cases with polished or dyed materials, you may receive a product that hasn't gone through polishing or dyeing because it wouldn't have survived these processes. To enable you to learn and improve your design, you'll receive your product in the most complete state possible.
Can I cancel an order that contains Print It Anyway items?
Yes, you can cancel your order up until the time that it's in production. Please contact our Customer service team to have your order cancelled.