My Order

Holiday 2020

• 2020 Holiday Lead time for North America
• 2020 Holiday Lead time for Europe
• 2020 Holiday Lead time for the rest of the world

Placing An Order

• Using discount codes
• FAQs on April 15 price changes
• Rush manufacturing
• Where can I find my invoice?
• Combining your orders
• How long will it take to print my models?

See all 15 articles

Shipping

• Can I pickup my order?
• COVID-19 FAQ
• Shipping time & costs
• Does Shapeways ship worldwide?
• Import duties, tax & brokerage fees
• Where will my order ship from?

See all 7 articles

Rejections

• How does "Print it Anyway" work?
• Why was my model rejected?
• What is a Success Rate and "First to try"?

Complaints

• There's a problem with my order