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Shapeways FAQ

This section explains how and why Manuevo is transitioning to Shapeways and how it affects Manuevo and Shapeways customers. This category will help to explain the current situation regarding ownership and the new management team, the bankruptcy process, accounts, customer IP, platform functionality and offers additional sources of information.

History & Background

  • Short history of Shapeways
  • Why did Shapeways go bankrupt?
  • Why bring back Shapeways?
  • How do we know we can trust the new owners?
  • You have acquired the EU production facility and physical assets, what happened to those in the US?
  • What happened to the Shapeways OTTO and MFG part of the business?

Accounts & Data

  • What happened to my previous IP?
  • Will I have access to my old account?
  • I placed an order on X date, paid and didn't get my part — will you be honouring that order?
  • Why are the old blog posts and press releases still online?

Future Roadmap

  • What are your plans for Shapeways?
  • Will you bring back the marketplace?
  • Will I still be able to get parts in ‘X’ material?
  • I want to work with Shapeways, how do I get involved?

Articles

  • Shapeways FAQ
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