Once your order has been accepted by Shapeways, it is no longer possible to make changes. This includes, but is not limited to, cancellations, adjustments to quantity, material, finish, or modifications to the manufacturing or shipping service.
Due to the custom nature of our services, each 3D print is manufactured on demand based on your specifications. As a result, orders cannot be altered or canceled once placed.
Additionally, Shapeways does not maintain stock at its manufacturing facilities. Every product is made to order, meaning all sales are final.
If you have questions about your order’s production or turnaround time, please don’t hesitate to contact our Service team